Privacy Policy for levitools.com

Last Updated: 9/9/2024

levitools.com ("we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our platform ("Platform") and its associated services, including but not limited to Text-to-Speech (TTS), Speech-to-Text, image creation, chatbots, chatbot training and embedding, blog creation tools, code generation tools, team collaboration features, and any additional features or functionalities added in the future (collectively, the "Services").

1. Information We Collect

We collect the following types of information when you use our Platform:

• Account Information: When you create an account, we collect your name, email address, password (hashed and salted), and any other information you choose to provide.
• Usage Data: We collect information about your use of the Services, such as the features you access, the content you generate, and the time and duration of your use.
• Billing Information: If you purchase a paid subscription, we collect your billing information, such as your name, address, and payment method.
• Log Data: We collect standard log data, such as your IP address, browser type, operating system, access times, and referring URLs.
• Device Information: We collect information about the device you use to access the Platform, such as the device type, operating system version, and unique device identifiers.
• Content: You may choose to upload, submit, or store content on the Platform, such as text, images, and audio. This content may contain personal information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and operate the Platform and Services.
• To process your transactions and manage your account.
• To send you important information about the Platform and Services, such as updates, security alerts, and support messages.
• To respond to your inquiries and requests.
• To personalize your experience on the Platform.
• To analyze how the Platform is used and improve our Services.
• To comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your information with the following third parties:

• Service providers: We may share your information with third-party service providers who help us operate the Platform and Services, such as payment processors, cloud storage providers, and customer support providers.
• Affiliates: We may share your information with our affiliates who offer related products or services.
• Legal requirements: We may disclose your information if we are required to do so by law or in the good-faith belief that such disclosure is necessary to comply with legal processes, enforce our agreements, protect the security of others, or prevent fraud.

4. Your Choices

You have the following choices regarding your information:

• You can access and update your account information at any time.
• You can choose to unsubscribe from marketing emails by clicking the unsubscribe link in the email.
• You can request to delete your account by contacting us.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with the Services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Security

We take reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

7. Children's Privacy

Our Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers.

Your information may be transferred to, stored, and processed in countries other than your own, including the United States. These countries may have different data protection laws than your own country. By using our Platform, you consent to the transfer of your information to these countries.

9. Your Rights under UK GDPR

The General Data Protection Regulation (UK GDPR) grants you certain rights in relation to your personal information. These rights include:

• The right to access your personal information: You have the right to request a copy of the personal information we hold about you.
• The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• The right to erasure: In certain circumstances, you have the right to request that we delete your personal information.
• The right to restrict processing: In certain circumstances, you have the right to request that we restrict the processing of your personal information.
• The right to object to processing: In certain circumstances, you have the right to object to the processing of your personal information.
• The right to data portability: In certain circumstances, you have the right to request that we transfer your personal information to another organization.

You can exercise these rights by contacting us using the contact information provided below.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting a notice on our Platform or by sending you an email. You are advised to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• [email protected]

By using our Platform, you consent to the collection and processing of your personal information in accordance with this Privacy Policy.